SERVICE INFORMATION
I work on machines of all ages including both old Electro-Mechanical and Solid-State machines made by all manufacturers including; Gottlieb, Bally, Williams, Stern, Sega, Data East, Capcom and Zaccaria to name a few!
For home repairs I currently cover an 80 mile radius of Chelmsford including: Essex, Suffolk, Kent, London, Cambridge, Bedfordshire, Buckinghamshire, Hertfordshire, Surrey, West Sussex & East Sussex however I am willing to travel further within reason. I no longer offer repair of Electro-Mechanical (EM) machines with serious problems at your home - they must now be booked into the workshop.
HOME REPAIRS
I am able to address most problems that your machine may be suffering from at the comfort and convenience of your home. A game suffering from more complex faults may require multiple callout visits or a trip to the workshop, but I will always try my best to get you flipping again during a callout to your home. Home repair visits for EM machines are subject to my discretion based on complexity of the fault and will often require a trip to the workshop.
Home Repairs and Services are charged at £45 an hour
plus the cost of any parts that are required.
Callouts are charged as follows:
Up to 30 Miles travel to you - £60
31 - 60 Miles travel to you - £80
61 - 80 Miles travel to you - £100
80 Plus miles travel to you - additional £1 per mile
DELUXE PLAYFIELD SERVICE
The Deluxe Playfield Service is best suited for fully working machines that are just in need of a good spruce up. You'll be amazed how much better your game will play after some TLC!
The Deluxe Playfield Service is completely customisable to your games needs however as standard includes:
- Topside playfield strip, clean and wax
- Ultrasonic star post clean or replacement
- Plastics and playfield toys cleaned and polished
- New balls and Perfect Play silicon rings
- Mechanisms checked and adjusted
Upon request I can also offer:
- Lighting upgrade to Comet LED's
- Flipper rebuilds
- Colour or LED display upgrades
- Installation of Mods
WORKSHOP REPAIRS & RESTORATIONS
For games suffering larger issues or for a complete restoration my workshop is here to breathe new life into your machine. For games visiting the workshop I provide regular progress updates and a walkthrough video at the end of the project detailing all work that has taken place. EM machines generally all need to be booked into the workshop rather than home repair visits.
At the workshop I can offer:
- A very detailed playfield strip down and clean consisting of everything in the Deluxe Playfield Service plus even more!
- Deep cleaning and restoration of all playfield mechanisms
- Powder coating and re-plating of metal parts and cabinet work
- Board repairs/bullet-proofing
- Complete playfiled swaps/replacement
Workshop charges are £30 an hour plus the cost of any parts that are required.
PAYMENT POLICY
- Payments are accepted via a direct Bank Transfer, Credit/Debit Card or Cash.
- Payment in full for services is due upon the day of work being carried out. Should you require multiple callouts these must be paid for at the time of each individual visit.
- Circuit boards that require external repair must be paid for prior to the board being returned to you.
- Payment in full is due upon completion of your project and before delivery on collection from the workshop.
- Our workshop has a max capacity, once your project is completed collection must be arranged within one week. A daily storage fee will apply for any game remaining in the workshop after completion past the one week grace period.